Privacy Notice

Last updated: April 20, 2026

Table of Contents

1. Introduction
2. Who is responsible for processing personal data?
3. Which personal data we process, on which legal basis and for what purposes?
4. How we collect Your personal data?
5. How long do we retain personal data?
6. When and with whom do we share your personal data?
7. What is our stance on third-party websites?
8. Do we use cookies and other tracking technologies?
9. Is personal data transferred internationally?
10. What are your Privacy Rights?
11. Do we make updates to this Notice?
12. How can you contact us about this Notice?

Introduction

This Privacy Notice explains how Vetifier collects, uses, and shares personal data when a client registers for and uses our veterinary second-opinion platform (“Platform“), available at www.vetifier.com. Through the Platform, pet owners (“Pet Owners”) can receive remote second-opinion consultations (“Services”) from qualified veterinarians listed on the Platform (“Veterinarians”). This notice applies to Pet Owners, Veterinarians, and visitors to our website. Depending on how you interact with us, different portions of this notice will be most relevant to you.

1. Who is responsible for processing personal data?

Vetifier is operated through two separate legal entities, each acting as an independent data controller with primary responsibility for the processing activities described below. While both entities operate under the Vetifier brand and coordinate their data protection practices, their respective controller responsibilities are allocated as follows:

Data Controller – European and Operational Activities:

Vetifier doo Beograd

• Registered seat: Brzakova 22, Belgrade, Republic of Serbia
• Registration number: 2194300 (Serbian Business Registers Agency)
• Email: office@vetifier.com

Data Controller – Americas and Billing Activities:

Vetifier Inc.

• Address: 2093 PHILADELPHIA PIKE #1177, CLAYMONT, DE 19703, UNITED STATES OF AMERICA
• Email: office@vetifier.com

Both entities are collectively referred to as “Vetifier,” “we,” “us,” or “our” throughout this notice. Each entity processes personal data within the scope of its respective primary responsibilities, and both are committed to the data protection standards described in this notice. Where a specific processing activity is the primary responsibility of one entity, that entity acts as the data controller for that activity.

Data Protection Contact: For all inquiries regarding this Privacy Notice and your data protection rights, please contact us at privacy@vetifier.com.

2. Which personal data we process, on which legal basis and for what purposes?

The personal data we collect and process depends on how you interact with the Platform. We process personal data relating to three categories of individuals: Pet Owners (Section 2.1), Veterinarians (Section 2.2), and website visitors (Section 2.3). Each category is addressed separately below. If you fall into more than one category—for example, a Pet Owner who is also a website visitor—the relevant sections each apply to your data.

2.1 Personal data of Pet Owners

Purpose of Processing	Personal data being processed	Legal basis for processing
Registration and sign-in to Pet Owner account	First name, last name, state, city, ZIP, email address, password, and other account details	Performance of the contract or necessary pre-contractual steps (GDPR Article 6(1)(b))
Enabling the provision of Veterinary Services using the Platform	First name, last name, information about your pet’s condition, documentation about your pet’s condition (such as xrays, test results and similar medical records), your chosen package, payment information (such as billing address and payment method identifier, but not your full credit card number), information on interaction and communication with the Veterinarian or with us.	Performance of the contract between Pet Owner and Vetifier (GDPR Article 6(1)(b))
Provision of Help desk services in connection with the Platform	First name, Last name, contact data, your correspondence with Vetifier.	Performance of the contract between Pet Owner and Vetifier (GDPR Article 6(1)(b))
Compliance with legal obligations (if applicable)	Any personal data related to a specific query made by public authorities, governmental bodies, or agencies.	Compliance with applicable legal obligations (GDPR Article 6(1)(c))

2.2 Personal data of Veterinarians

Purpose of processing	Personal data being processed	Legal basis for processing
Inviting Veterinarians to use the Platform	First name, Last name, contact data, field of expertise, other relevant data.	Legitimate interest of Vetifier to enable the adequate number of Veterinarians necessary for enabling the seamless provision of Services (GDPR Article 6(1)(f))
Provision of registration and enabling Veterinarians to use the Platform	First name, Last name, contact data, CV, educational and professional data (licenses, permits, diplomas, etc.), field of expertise, veterinarian account details.	Performance of the contract or necessary pre-contractual steps (GDPR Article 6(1)(b))
Enabling the provision of Services by Veterinarians to the registered Pet Owners using the Platform	First name, last name, field of expertise, information about assigned cases (number of active cases, information on pet’s condition, reports, calls, communication with Vetifier, communication with Pet Owner, etc.), payment information (fees, currency, bank account number and other ancillary details).	Performance of the contract between Veterinarian and Vetifier (GDPR Article 6(1)(b))
Provision of Help desk services in connection with the Platform	First name, Last name, contact data, your correspondence with Vetifier.	Performance of the contract between Veterinarian and Vetifier (GDPR Article 6(1)(b))
Compliance with legal obligations (if applicable)	Any personal data related to a specific query made by public authorities, governmental bodies, or agencies.	Compliance with applicable legal obligations (GDPR Article 6(1)(c))

2.3 Personal data of website visitors, including veterinarians and pet owners

Purpose of processing	Personal data being processed	Legal basis for processing
Marketing and promotion	Email address, name, communication preferences	Consent (GDPR Article 6(1)(a))
Better functionality and personalization of the Platform	Technical and usage data (automatically collected personal data through cookies)	Consent (GDPR Article 6(1)(a))
Statistical/Analytics for further development of the Platform	Technical and usage data (automatically collected personal data through cookies), IP address, browser type and version, pages visited, time spent on pages	Consent (GDPR Article 6(1)(a))

3. How we collect Your personal data?

Personal data we collect directly from you

In general, we collect and process personal data that you directly and voluntarily provide to us through the Platform. The personal data that we collect depends on the context of your interactions with us and the Platform. This includes information you provide during registration, when requesting services, communicating with our support team, or completing forms on our website.

Personal data we collect automatically

When you use the Platform, our website uses “cookies” and, if you consent, certain personal data is collected automatically, such as:

• Your IP address
• Browser type and version
• Operating system information
• Device information
• Pages visited
• Time spent on each page
• Referring website URL
• Interaction patterns with the Platform
• Browsing behavior on our website

We use this data for:

• Functionality and personalization: To ensure the Platform functions properly and is tailored to your preferences
• Analytics: To improve our services and develop better features for all users
• Statistical analysis: We use aggregated, anonymized data such as statistical or demographic information that does not directly or indirectly reveal your identity

For example, we may combine your data to calculate the percentage of users who access particular veterinary specializations or features, the total number of visits to the Platform on a daily, weekly, or monthly basis, and the number of visitors by geographic regions. Analytical data is anonymized and used only for statistical purposes.

For more information about cookies, including what they are, how we use them, why we use them, and how you can accept or reject them, you can view our Cookie Notice at www.vetifier.com/cookie-policy.

Personal data we collect from other sources

We collect information on veterinarians from public resources and professional recommendations in order to invite qualified veterinarians to use the Platform. This data comes from professional directories, veterinary associations, and direct recommendations.

4. How long do we retain personal data?

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as otherwise required by applicable law. Once the applicable retention period expires, data is securely deleted or anonymized, unless retention is required or permitted by law. The table below sets out our standard retention periods by data category.

The retention periods for different categories of personal data are as follows:

Category of Personal Data	Retention Period	Justification
Pet Owner Account Information (name, email, contact details)	Duration of account activity + 30 days after account closure	Contract performance and grace period for data subject to retrieve data (GDPR Article 17)
Veterinarian Professional Credentials & CV (licenses, diplomas, certifications)	Duration of veterinarian engagement + 3 years after termination	Legal liability and professional standards compliance
Medical/Consultation Records (pet condition information, consultation notes, veterinarian reports)	7 years from the date of last consultation	Medical records standards and legal requirements for health-related documentation
Financial Records & Payment Information (invoices, transaction records, payment methods for billing purposes only)	7 years from the date of transaction	Legal and tax compliance requirements (Companies Act, Tax laws)
Communication & Support Tickets (help desk correspondence, user support interactions)	2 years from the date of last communication	Customer service quality assurance and dispute resolution
Marketing Consent Records (proof of consent for marketing communications)	Until consent is withdrawn + 3 months after withdrawal	Proof of consent compliance with GDPR Article 7 and ePrivacy regulations
Analytics Cookies Data (aggregated and anonymized usage statistics)	26 months from collection	Google Analytics 4 standard retention period
Session Cookies (temporary technical data)	Duration of browser session (automatically deleted upon browser closure)	Technical necessity for Platform functionality
Payment Processor Records (managed by Stripe Connect)	As per Stripe’s data retention policy (typically 7+ years for PCI compliance)	Payment Card Industry Data Security Standard (PCI DSS) compliance
Legally Required Records (data subject to regulatory or governmental requests)	As required by applicable law, typically 5–7 years	Compliance with legal obligations (GDPR Article 6(1)(c))

Note: Where deletion is prevented by applicable legal obligations—such as tax, financial reporting, or regulatory record-keeping requirements—we will retain data for the minimum period required by those obligations and limit access to that data accordingly.

5. When and with whom do we share your personal data?

We engage third-party service providers who act as data processors on our behalf. We share personal data with these processors only to the extent necessary for them to perform their contracted services, and only under written Data Processing Agreements (DPAs) that require them to process data solely on our instructions and in compliance with applicable law. The DPAs include appropriate technical and organizational security requirements.

When we engage external processors, we conduct reasonable due diligence to confirm they can implement appropriate technical and organizational measures consistent with applicable data protection law and the requirements set out in our DPAs.

Service Providers and Recipients of Personal Data

We share your Personal data with the following recipients:

1. WAGALABS, informacijske rešitve d.o.o.

• Location: Slovenia (European Union)
• Function: Service provider for developing, hosting, and maintaining the Platform
• Data Processed: All technical and operational data necessary for platform operation
• Data Processing Agreement: Executed

2. Stripe Inc. & Stripe Payments Europe Limited (via Stripe Connect)

• Location: United States of America / Ireland (EU subsidiary)
• Function: Payment processing provider for subscription billing and transaction management
• Data Processed: Payment information (credit card details, billing address, transaction records)
• Data Processing Agreement: Executed (see Stripe’s Data Processing Agreement at https://stripe.com/privacy)
• Note: Stripe Connect enables direct payment processing with appropriate data protection measures

3. Thinknerve Inc.

• Location: United States of America
• Function: Marketing agency for campaign development, email marketing, and promotional activities
• Data Processed: Email addresses, marketing preferences, engagement data, communication records
• Data Processing Agreement: Executed
• Note: Subject to standard contractual clauses for international data transfers

4. HostArmada LLC

• Location: Wilmington, Delaware, United States
• Function: Hosting infrastructure and server maintenance provider
• Data Processed: Technical data, system logs, backup data
• Data Processing Agreement: Executed

5. Apple Inc. (App Store)

• Location: United States of America / Ireland (EU subsidiary)
• Function: Application distribution platform for iOS application hosting and management
• Data Processed: Limited metadata regarding app downloads and user analytics (as per Apple’s privacy terms)
• Data Processing Agreement: Governed by Apple Developer Program Agreement
• Note: For more information, see https://www.apple.com/privacy/

6. GoDaddy Inc.

• Location: United States of America / Netherlands (EU subsidiary)
• Function: Domain registration and DNS management provider
• Data Processed: Domain registration information, DNS records, administrative contact information
• Data Processing Agreement: Executed (see GoDaddy’s Data Processing Agreement)

Veterinarian Data Sharing

To enable the provision of veterinary consultation services, Pet Owner data—specifically the Pet Owner’s name, pet condition information, supporting records (such as test results or images), and communication history related to a specific case—is shared with the assigned Veterinarian. This sharing is necessary for the performance of the service contract and is limited to the data required for that purpose. Conversely, certain Veterinarian profile information (such as name, credentials, and field of expertise) is made visible to Pet Owners selecting or assigned a Veterinarian through the Platform.

Data Processor Obligations

We ensure that all recipients of personal data:

• Are contractually bound to process data only as instructed by Vetifier
• Are committed to protecting the data they hold on our behalf
• Are obligated to retain data only for the period Vetifier specifies
• Cannot disclose data to unauthorized third parties
• Must implement appropriate technical and organizational security measures

Mandatory Disclosures

In addition to the above, we may disclose personal data when legally required to do so by governmental bodies, public authorities, or law enforcement agencies, in compliance with applicable legal obligations (GDPR Article 6(1)(c) and Article 17(3)).

6. What is our stance on third-party websites?

Our Platform may contain links to third-party websites, social media platforms, and external services. We are not responsible for the privacy practices or content of these external websites. When you click on a link to a third-party website or use third-party services, you are subject to that third party’s privacy policy and terms of service, which may differ significantly from ours.

We encourage you to:

• Review the privacy policies of any third-party websites you visit
• Understand their data handling practices before providing personal information
• Contact those third parties directly regarding their privacy practices

Please note: Vetifier does not control, endorse, or assume responsibility for the privacy practices of third-party websites. This Privacy Notice applies only to the Vetifier Platform and services we directly provide.

7. Do we use cookies and other tracking technologies?

Yes. We use cookies and similar tracking technologies on our Platform. Cookies are small text files stored on your device by your browser when you visit a website. They allow the website to recognize your device and remember certain information about your visit, such as your preferences or login status.

Types of Cookies and Technologies Used

We use cookies for several purposes:

• Technical/Necessary Cookies: Enable core functionality such as security, network management, and accessibility. These are essential for the Platform to function and cannot be disabled.
• Functional Cookies: Enable enhanced functionality and personalization. These cookies allow the Platform to remember your preferences (such as language preference or regional location).
• Analytics/Statistical Cookies: Help us improve our Platform by collecting and reporting information on how it is being used. These cookies assess user interactions with the Platform as an anonymous user and collect anonymous information including the number of visitors, geographic location of visitors, and pages visited.
• Marketing Cookies: Used to track visitors and display content relevant to them. These cookies may be set by our marketing partners.

Tracking Pixels

We also use tracking pixels (graphics with dimensions of 1×1 pixels that are loaded when visiting our website). These pixels are used for statistical purposes to track user activity on the Platform. When you visit our website, the pixel sends a request to a server to record your activity, typically in the form of an HTTP request, which may include your IP address, the time and date of the request, and the type of web browser being used.

Consent Requirements

• Technical/Necessary cookies: No consent required. These cookies are essential for the Platform to function and cannot be disabled by users.
• Functional cookies: Consent required
• Analytics cookies: Consent required
• Marketing cookies: Consent required

When you first visit the Platform, a cookie consent banner will appear allowing you to accept or reject non-essential cookies using slider controls. You can change your preferences at any time through the cookie settings menu.

For More Information

For more information about cookies, including what they are, how we use them, how you can accept or reject them, and how to manage your preferences, please view our Cookie Notice at www.vetifier.com/cookie-policy.

8. Is personal data transferred internationally?

Yes. Because Vetifier operates through entities in Serbia and the United States, and uses service providers located in the United States and the European Union, your personal data may be transferred to, stored, and processed in countries outside your country of residence. This includes transfers to and from the United States, the European Union and European Economic Area (EEA), and the Republic of Serbia. The applicable transfer mechanisms depend on the direction of the transfer and the countries involved, as described below.

Data Transfer Locations

Based on our current service provider structure, personal data may be transferred to the following third countries:

Country	Recipient	Data Category	Transfer Mechanism
United States of America	Stripe Inc., Thinknerve Inc., GoDaddy Inc., Apple Inc.	Payment information, Marketing data, Domain data	Standard Contractual Clauses (SCCs) + Supplementary Measures
Ireland (EU subsidiary for US companies)	Stripe Payments Europe Limited, Apple Inc. (EU subsidiary), GoDaddy (EU subsidiary)	Payment information, App metadata, Domain data	EU Adequacy Decision (Ireland – GDPR compliant)

Transfer Safeguards

We are committed to maintaining an adequate level of data protection for all international transfers. We implement the following safeguards:

• Standard Contractual Clauses (SCCs): We have executed SCCs approved by the European Commission with all processors located in third countries without adequacy decisions.
• Supplementary Technical Measures: In compliance with GDPR guidance (Schrems II decision), we implement additional safeguards including:
  • Encryption of data in transit (TLS 1.2 or higher)
  • Encryption of data at rest where applicable
  • Access control and role-based permissions
  • Regular security audits and assessments
• Data Processing Agreements: All recipients have executed DPAs compliant with GDPR Article 28 requirements.
• Compliance with applicable laws: As Vetifier doo Beograd is established in Serbia, we comply with the Serbian Law on Personal Data Protection (which incorporates GDPR principles), and as Vetifier Inc. is established in the United States, we also take into account applicable US federal and state privacy requirements (including CCPA/CPRA) when personal data is processed in the US.

Your Rights Regarding International Transfers

You have the right to request information about:

• Where your data is being transferred
• What safeguards are in place
• How to exercise your rights across different jurisdictions

We will keep this Privacy Notice up to date so that you can always be informed about where we transfer your personal data and what protections apply. If you have concerns about international data transfers, please contact us at privacy@vetifier.com.

9. What are your Privacy Rights?

The privacy rights available to you depend on your location and the data protection laws applicable to you. We have set out below the rights that may be available under applicable law, including the EU General Data Protection Regulation (GDPR), the Serbian Law on Personal Data Protection (LPDP), the California Consumer Privacy Act (CCPA/CPRA), and other applicable regulations. Not all rights listed below will apply to every user. Where a right is noted as applying only under specific laws or in specific jurisdictions, that is indicated in the relevant subsection. Regardless of your location, we are committed to handling all privacy rights requests in good faith and within the timeframes specified below.

9.1 Right of Access

If applicable under your jurisdiction, you have the right to request a copy of the personal data we hold about you, along with information about how we process it. We will respond to access requests within 30 days of receipt. Where a request is complex or you have submitted multiple requests, we may extend this period by up to an additional 60 days, in which case we will notify you of the extension and the reasons for it within the initial 30-day period. In some cases, exemptions may apply that limit the information we are required to provide.

9.2 Right to Rectification

If applicable under your jurisdiction, you have the right to request that we correct personal data you believe to be inaccurate, or that we complete personal data you believe to be incomplete. We will address valid rectification requests without undue delay and will notify you once the correction has been made.

9.3 Right to Erasure

If applicable under your jurisdiction (including under GDPR Article 17 and equivalent laws), you may have the right to request that we delete your personal data in certain circumstances, including where:

• Your personal data is no longer necessary for the purposes collected
• You withdraw consent on which processing is based
• You object to processing based on legitimate interest
• Your data has been unlawfully processed
• Erasure is required to comply with legal obligations

We will respond to erasure requests without undue delay and generally within 30 days. We may decline to erase data where retention is required to comply with a legal obligation, to establish, exercise, or defend legal claims, or for other purposes permitted by applicable law. We will inform you if we are unable to fulfill your request and explain the basis for doing so.

9.4 Right to Restriction of Processing

If applicable under your jurisdiction, you have the right to request that we restrict processing of your personal data in certain circumstances. Restriction means we will continue to store the data but will limit further use of it. This right may apply in the following circumstances:

• While we verify the accuracy of data you contested
• When processing is unlawful but you prefer restriction to erasure
• When we no longer need the data but you require it for legal claims
• While we consider your objection to processing

9.5 Right to Data Portability

If applicable under your jurisdiction (this right applies primarily under GDPR and equivalent laws), you may have the right to receive personal data you have provided to us in a structured, commonly used, machine-readable format (such as CSV or JSON), and to request that we transmit it directly to another controller where technically feasible. This right applies only where:

• We are processing your information based on your consent or a contract with you
• The processing is automated (not manual)
• You provided the information (not information we collected from other sources)

We will respond to portability requests within the timeframes set out in the Response Timeframe section below.

9.6 Right to Object

If applicable under your jurisdiction, you have the right to object to processing of your personal data where we rely on legitimate interest as our legal basis. Where you object, we will cease processing unless we can demonstrate compelling legitimate grounds for continuing that override your interests, rights, and freedoms, or unless we need to continue processing for the establishment, exercise, or defense of legal claims. Where personal data is processed for direct marketing purposes, you have an absolute right to object at any time, and we will cease such processing without requiring you to demonstrate grounds for objection.

9.7 Right to Withdraw Consent

Where applicable under your jurisdiction, and where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal date, and will not affect processing we conduct on other legal bases. You may withdraw consent by:

• Contacting us at privacy@vetifier.com
• Updating your preferences in your account settings
• Using the cookie settings menu to adjust your choices

If you have questions about the effect of withdrawing your consent on any specific processing activity, please contact us at privacy@vetifier.com.

9.8 Right to Non-Discrimination

California residents have the right under the CCPA not to be discriminated against for exercising their privacy rights. More generally, we are committed to treating all users equally regardless of whether they exercise any right described in this notice. We will not:

• Deny you goods or services
• Charge you a different price
• Provide you a different level or quality of service

…simply because you exercised your rights under the California Consumer Privacy Act (CCPA) or other applicable laws.

How to Exercise Your Rights

You can submit a request to exercise any of these rights by:

• Email: privacy@vetifier.com
• By mail:
  • For European operations: Vetifier doo Beograd, Brzakova 22, Belgrade, Republic of Serbia
  • For Americas operations: Vetifier Inc., 2093 PHILADELPHIA PIKE #1177, CLAYMONT, DE 19703, UNITED STATES OF AMERICA

Response Timeframe

We will acknowledge and respond to data subject rights requests in accordance with the timelines required by applicable law. In general, we aim to respond within 30 days of receiving a request. Where permitted by law, and where the complexity or volume of requests requires it, we may extend this period by up to an additional 60 days. We will notify you of any such extension—and the reasons for it—within the initial 30-day period. There is no charge for exercising your rights, though we reserve the right to charge a reasonable fee or decline to act on requests that are manifestly unfounded or excessive.

Right to Lodge a Complaint

If you believe that the processing of your personal data is not in accordance with applicable data protection legislation, you may file a complaint with the competent supervisory authority:

For residents of the Republic of Serbia:

Commissioner for Information of Public Importance and Personal Data Protection

• Address: Bulevar kralja Aleksandra no. 15, Belgrade, Republic of Serbia
• Telephone: 011 3408900
• Email: office@poverenik.rs
• Website: www.poverenik.rs

For residents of the European Union:

You can lodge a complaint with the supervisory authority at:

• Your habitual residence
• Your place of work
• The place of alleged infringement

Find the list of competent EU authorities at: https://www.edpb.europa.eu/about-edpb/about-edpb/members_en

For residents of the United Kingdom:

UK Information Commissioner’s Office (ICO)

• Website: https://ico.org.uk/make-a-complaint/

For residents of USA – California:

California Privacy Protection Agency (CPPA)

• Website: https://cppa.ca.gov/webapplications/complaint

Important: Lodging a complaint to the competent supervisory authority does not affect your right to protect your interests by initiating appropriate judicial or administrative proceedings.

10. Do we make updates to this Notice?

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, legal requirements, or other factors. The “Last updated” date at the top of this notice will reflect the date of the most recent revision, and updates will take effect upon publication unless otherwise stated. For non-material changes, your continued use of the Platform following publication constitutes acknowledgment of the updated notice. For material changes that affect your rights or significantly alter how we process your personal data, we will provide more prominent notice as described below, and where required by law, we will obtain your consent before applying such changes to your data.

If we make material changes to this Privacy Notice that affect your rights or significantly alter how we process your personal data, we may:

• Prominently post a notice of such changes on our Platform
• Directly send you a notification via email to the address on file
• Require you to accept the updated Privacy Notice before continuing to use our services

We encourage you to review this Privacy Notice periodically to stay informed about how we protect your information. If you have questions about any changes, please contact us at privacy@vetifier.com before continuing to use the Platform.

11. How can you contact us about this Notice?

If you have questions, concerns, or comments about this Privacy Notice, our privacy practices, or wish to exercise any of your privacy rights, you may contact us using the following methods:

Email

privacy@vetifier.com (primary contact for all privacy-related inquiries)

Mailing Address

For inquiries related to European operations:
Vetifier doo Beograd
Brzakova 22
Belgrade, Republic of Serbia

For inquiries related to Americas operations:
Vetifier Inc.
2093 PHILADELPHIA PIKE #1177
CLAYMONT, DE 19703
UNITED STATES OF AMERICA

General Contact

office@vetifier.com

Response Timeframe

We will respond to all privacy inquiries within 30 days of receipt. If your inquiry is complex or requires additional information, we may extend our response time and will notify you of any extension.

What We Need

To process your request efficiently, please provide:

• Your full name
• Your email address
• A description of your request or concern
• Any relevant account or reference information
• The jurisdiction from which you are contacting us (if not obvious)

Summary

This Privacy Notice is provided in compliance with:

• GDPR (General Data Protection Regulation) – for EU/EEA residents
• Serbian Law on Personal Data Protection – for Serbia residents
• CCPA/CPRA (California Consumer Privacy Act) – for California residents
• Other applicable data protection laws – by jurisdiction

Our commitment to your privacy is fundamental to how we operate. We are dedicated to maintaining the highest standards of data protection and transparency. If you have any questions or concerns about how we handle your personal data, please do not hesitate to contact us.